How to Cancel a Foodpanda Order

How to Cancel a Foodpanda Order in 2023: A Step-by-Step Guide

Foodpanda is a popular food delivery platform that lets you order food from your favourite restaurants with just a few taps. But what if you need to cancel an order? Maybe you changed your mind, or maybe you made a mistake. Whatever the reason, cancelling an order on Foodpanda is easy.

  1. Log in to your Foodpanda account.
  2. Go to the “My Orders” section of your account and find the order you want to cancel.
  3. Click on the order and select the “Cancel Order” option.
  4. A pop-up window will appear asking you to confirm the cancellation. Click on “Yes” to confirm.
  5. You will receive a notification that the order has been canceled. The money will be refunded to your account within a few days.

Foodpanda refund policy

Foodpanda offers a refund policy for certain conditions. You may be eligible for a refund if:

  • Your food arrives spilled or damaged.
  • Your order is missing items.
  • You received the wrong order.

To request a refund, you can contact Foodpanda’s live customer care service through the Foodpanda app.


It’s easy and straightforward to cancel an order on Foodpanda. Follow the steps above to easily cancel your order, whether you want to do it during the cancellation time or after it has passed. Foodpanda’s customer service is very helpful, so you can be sure that your order will be returned quickly and well.